If you need to make any changes of delivery date, delivery time session or delivery address of your order, please inform us at least 3 working days (excluding Sunday and public holidays) before the date of delivery.
If you need to change the pickup store location, please kindly inform us at least 2 working days (excluding Sunday and public holidays) before the pickup date.

Currently we can only ship to a single address per order. For multiple addresses, you can use “My Collection” function to save products first and then place an additional order to a different address.

Delivery service is available for all online orders with additional charges. Please check here for the details: https://www.broadwaylifestyle.com/deliveryinfo
Customers may also select Shop Pickup service to collect the orders at our shops. Please check here for our store location: https://www.broadwaylifestyle.com/storelocator

There will be additional charges for our delivery service. You may click here for the details: https://www.broadwaylifestyle.com/deliveryinfo

Delivery service is not available to the border areas, outlying islands, Disneyland, warehouse, terminal, and public areas (such as station/street/stairs, etc).
For the details and charges or our delivery service: https://www.broadwaylifestyle.com/deliveryinfo

Yes, our delivery staff or carriers will require a signature when they deliver your parcel. For more information, see our Terms and Conditions.